Here is an older tip but it’s one we use (or some variation) quite a bit in support.  This originally came from a user request so we can’t take all the credit.  If you need to find a particular contact within AgentOffice but you’re not sure where to look, this can be a life saver: [...]

What makes A/O unique is the seamless integration of contact management, word processing, scheduling, e-mail, desktop publishing, document storage, listing and sales management. The workflow is so logical and superior to programs like Microsoft Office that you don’t have to be a computer genius to figure out how to get everything working.